Family Mediation Services

ONLINE & IN-PERSON FAMILY MEDIATION SERVICES

Appointments are usually available within the same week of your initial enquiry

Appointments are usually available within a few days No need for court Individual & Separate Meetings No need for court Online & In-person Family Mediation no need for court £500 Government Funding Available no need for court 77% of cases reach an agreement No need for court

Individual & Separate Meetings No need for court Online & In-person Family Mediation No need for court£500 Government Funding Available no need for court 77% of cases reach an agreement No need for court Individual & Separate Meetings No need for court

Clear, calm and practical support to help you move forward with confidence.

Whether you’re navigating children arrangements, finances, property or the initial steps of separation, mediation offers a structured, supportive space to make decisions that are fair, balanced and future-focused.

We offer both in-person mediation across Kent and online mediation nationwide, giving you flexibility without compromising on quality or impartiality.

Below is an outline of your first steps, and the services we provide.

MIAM | Mediation Information & Assessment Meeting £150

Before starting mediation, you will need to attend a Mediation Information and Assessment Meeting (MIAM). If you are considering a court application, a MIAM is also usually required - unless a valid exemption applies, such as in cases involving domestic abuse.

A MIAM is a private and confidential meeting between you and a family mediator. During the session, you will receive information about the mediation process and how it works, and the mediator will assess whether mediation is suitable for your situation.

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OUT OF HOURS APPOINTMENT

MEDIATION|Meetings are up to 90 minutes|Fee is per person £225

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A joint or separate meeting where the mediator will help you both to facilitate communication. The mediator is an independent and impartial third person who will help you to reach a mutually agreeable solution. They are not permitted to provide you with legal advice, however, they are able to provide you with family law knowledge to aid your decision-making.

Child Arrangements Mediation

Create clear, child-focused plans that support stability, routine and wellbeing.

Ideal for parents wanting to reduce conflict and build a cooperative co-parenting relationship.

Includes:

Establishing routines, schedules and communication
Holiday and special-occasion arrangements
Decision-making (education, healthcare, activities)
Tools to support long-term cooperation

Financial Matters

A structured, transparent way to discuss:

Finances
Assets
Housing
Pensions
Long-term financial planning

Guided step-by-step, so you can make informed decisions that feel fair and workable

Online or In-Person Family Mediation

Family mediation sessions can take place online or in person. This will be discussed at your Mediation Information and Assessment Meeting (MIAM), where your mediator will assess suitability and agree the most appropriate approach for your situation.

Our online mediation sessions are delivered via secure video call - ideal if you prefer the privacy and convenience of accessing family mediation from home. Online mediation is just as effective as in-person mediation, offering greater flexibility around your schedule.

Out-of-hours and in-person family mediation appointments are available, with a 25% additional fee.

Child Arrangements Plan|£150

Open Financial Statement|£150

Memorandum of Understanding|£180

Court Sign-off|£60

Documents

Once you have completed mediation, your agreements can be drafted.

The mediator will produce a Memorandum Of Understanding, Open Financial Statement and/or Child Arrangements Plan. If these documents are then given to a solicitor, they can prepare any paperwork that is needed by the court and request that your agreement be turned into a legally binding court order.

Monthly payments & Debit Card/Credit Card Payment Methods Available | All fees are per person

Please note that the fees outlined are based on our current rates. These are reviewed annually and may be subject to change.

Eligibility for New Mediation Voucher Scheme

Up to £500 towards family mediation costs  If your discussions involve children, you may be eligible for the Family Mediation Voucher Scheme. This government-backed scheme provides up to £500 towards mediation to help you resolve matters without going to court.

Your mediation service will apply for the voucher on your behalf, and it is not means-tested – making support accessible regardless of income.

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What is a MIAM

Before starting mediation, you will need to attend a Mediation Information and Assessment Meeting (MIAM). If you are considering a court application, a MIAM is also usually required – unless a valid exemption applies, such as in cases involving domestic abuse.

Do we have to be in the same room?

No – you do not have to be in the same room. We offer shuttle mediation, where you and the other person are in separate online spaces, and the mediator moves between you. You won’t see or hear each other, but the process remains open, transparent and safe

What if I’d rather go to court?

If you choose to go to court, you will usually need to attend a MIAM first (unless exempt) After the meeting, the mediator can provide a MIAM certificate to confirm you have considered mediation before making your application.

Can a mediator give me a divorce?

No – a family mediator cannot give you a divorce. Mediation helps you reach agreement on arrangements such as children, finances, and separation, but the legal divorce process is handled separately through the court via an online application process.

Do we have to pay for mediation?

Legal aid is available for family mediation. This means that if you are eligible, it might be free for you and the other party. You can find further information on the Family Mediation Council Website – Family Mediation Council

Is mediation about trying to get us to stay together?

No – family mediation is not about trying to get you to stay together. Mediation is there to help you move forward, whether that means separating, divorcing, or making arrangements for the future. It provides a calm, neutral space to reach agreement on children, finances, and practical matters – without going to court.

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"Julia is kind, understanding and extremely knowledgeable. She put me at ease during a difficult and emotional time. Julia and the team were professional and efficient. Have already recommended to a friend and wouldn't hesitate to do the same again."

Emily T.

Supporting families across the UK with online and in-person family mediation, helping you reach calm, practical agreements without the need to go to court. A more constructive and cost-effective alternative to court proceedings.

Giving you the control, support and clarity to move forward with confidence.